28 Jan 2012

Support Center

Submit a Ticket Submit a new issue to a department. Knowledgebase View categorized listing of all common frequently asked questions. Downloads View our categorized library of downloads for all necessary manuals, software, etc. Popular Knowledgebase Articles Views  How long will it take to delivery? 4002  Is sw-box a Chinese company? 3260  How can I trace my order? 2513  Are Your Products Guaranteed / Is There A Warranty? 2323  Can You Ship To ...(my country)? 2157  Is it safe to shop at sw-box.com?/ Can I trust sw-box.com? 2040  Can I Get My Own Brand Put On These Products? 1771  How to get a quicker shipment during the busiest time or season time. 1763  How do I become a member? 1574 Latest Knowledgebase Articles  Is sw-box a Chinese company?  Why buy from sw-box?  Do I need to have a website to be an affiliate?  Would you be able to label the packages and invoice with my own company name / logo? If so would you charge an extra fee for this?  If you shipped directly to my customers could you guarantee that your packages and invoice would not identify your company?  If you ship to my customers can you also provide me invoices?  Is it OK to ship directly to my customers?  Who is responsible for custom fee?  Why was my order cancelled?  How to CANCEL an Order? Before payment and After payment  Login   Username: Password: Remember Me:    Search -- Entire Support Site -- Knowledgebase Downloads

Home | Submit a Ticket | Knowledgebase | Downloads Language: English (U.S.) gb Chinese